Refund Policy
A legal disclaimer
Chung Express LLC is a Florida-commissioned Notary Public and is not an attorney. We do not provide legal advice. All services are performed in compliance with Florida law. Fees are disclosed and agreed upon prior to booking.
Refund Policy
Fees are disclosed and agreed upon prior to booking. Notarial fees are non-refundable once services are performed. Travel fees are non-refundable once an appointment is confirmed and travel has begun.
What to include in the Refund Policy
Refund Policy
All fees are disclosed and agreed upon prior to booking.
Notarial Fees
Notarial fees are non-refundable once services have been performed, in accordance with Florida law.
Travel & Convenience Fees
Mobile travel and convenience fees are non-refundable once an appointment is confirmed and travel has begun. This includes situations where notarization cannot be completed due to:
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Missing or invalid identification
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Incomplete or unlawful documents
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Signer unavailability, unwillingness, or refusal
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Circumstances requiring lawful refusal of service
Cancellations & No-Shows
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Cancellations made with at least 24 hours’ notice may be eligible for a partial refund of travel fees, at the discretion of Chung Express LLC.
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No refunds are issued for same-day cancellations or no-shows.
Marriage Ceremonies
The $30 marriage solemnization fee set by Florida law is non-refundable once the ceremony has been performed. Any optional add-on or travel fees follow the terms outlined above.
Payment Disputes
Any payment disputes or chargebacks may be contested with documentation showing service completion or confirmed travel.
By booking an appointment, clients acknowledge and agree to this Refund Policy.